📰 **Amazon ditches Rufus chatbot, launches Alexa shopping agent in AI strategy pivot**

Amazon introduced Alexa for Shopping, an e-commerce bot that can answer queries and take actions on behalf of users

🔗 https://www.cnbc.com/2026/05/13/amazon-ditches-rufus-ai-chatbot-in-favor-of-alexa-shopping-agent.html

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