💻 **Fostering breakthrough AI innovation through customer-back engineering**

Despite years of digitization, organizations capture less than one-third of the value expected from digital investments, according to McKinsey research. That’s because most big companies begin with technological capabilities and bolt applications onto them, rather than starting w...

🔗 https://www.technologyreview.com/2026/05/11/1136967/fostering-breakthrough-ai-innovation-through-customer-back-engineering/

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