💻 ** Is your IT ticket being lost in the 'ghost shift'? New report finds nearly half of complaints now land after hours **

Already-stretched IT workers are now facing IT tickets after hours, support requests through improper channels and occasional surges.

🔗 https://www.techradar.com/pro/is-your-it-ticket-being-lost-in-the-ghost-shift-new-report-finds-nearly-half-of-complaints-now-land-after-hours

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