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Companies betting big on AI are running into a problem they didn't fully anticipate — the cost of actually using it. Wired is reporting that businesses are grappling with what some are calling "pretty crazy" token usage, as AI tools consume far more computational resources than projected. The emerging discipline of tokenomics is forcing executives to rethink how they budget for and deploy these systems at scale.
On the enterprise software front, Salesforce is making a major move, acquiring customer service platform Fin — formerly known as Intercom — in a deal valued at three point six billion dollars. The acquisition is still subject to regulatory approval, but it signals Salesforce's intent to deepen its grip on the customer service software market at a moment when AI is reshaping what that category even means.
And in a story that feels equal parts nostalgia and genuine product news, Commodore — yes, that Commodore — has released a flip phone called the Callback eight zero two zero. It runs Spotify and Uber, uses T9 texting, and deliberately blocks Instagram. It's being marketed as a digital detox device that doesn't require you to give up your entire connected life.
That's the landscape for today. Keep surfing. Tech Beat out.
